Testimonials
There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs.
I would be happy to provide you with additional testimonials if you are interested.
"As a first time home buyer I interviewed a number of agents before choosing Brian. Brian is wonderful realtor. He listened to my list of requirements, my budget, and my tight time schedule for purchasing a home. He was dedicated to my requirements and went above and beyond to surpass all my expectations. Brian is friendly and patient. He was available to answer my questions at any time through email or phone and would meet with me whenever my schedule allowed. Brian is professional and trustworthy. Brian ensured that I had the most up to date home buyers information and listings. He represented my legal obligations and rights throughly, recommended a real estate lawyer, assisted in my home inspection and followed up after my move was complete to see if there was anything at all that I needed. I am extremely happy with my new home and have already recommended Brian to my friends and family!"
Frankie, London, On.
"B. and I would like to thank you for all your help with the puchase of our new home. We appreciate all the work you did in narrowing down and selecting homes that fit our "requirements". Also all the running around from one end of the city to the other. (And wouldn't you know we purchase one right around the corner from us). You're a great Sales Rep. and a really nice guy. We look forward to working with you again. Again thanks."
Janet & Bruce, London, On.
"I met Brian Wilson when he was working at the Sherwood Forest Mall Kiosk. He was very obliging and offered his service. He followed up next day with a phone call and from then on couldn't do enough to help us. We are VERY PLEASED with his service to us."
Source: Customer Satisfaction Questionnaire For Buyers
"Good personality and a hard determined worker."
London, On. (Source: Customer Satisfaction Questionnaire for Sellers)
"We were able to make an informed and educated decision regarding this property because the representative explained in detail the buying process, the definition of real estate terms and the time lines involved in financing this property. We are extremely impressed with BRIAN WILSON's professional attitude!"
Keith & Gloria, London, On. (Source: Customer Satisfaction Questionnaire for Buyers)
Customer Satisfaction Questionnaire For Buyers Surveys Returned in 2007
Q. How satisfied were you with how well your Sales Representative understood your needs and presented properties consistend with those needed? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 100% of respondents answered "Exceptionally Satisfied"
Q. How satisfied were you that your Sales Representative researched the market and showed you all available properties appropriate to your needs and price range? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 100% of respondents answered "Exceptionally Satisfied"
Q. How satisfied were you with the assistance provided by your Sales Representative in negotiating the price and terms of your purchase? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 100% of respondents answered "Exceptionally Satisfied"
Q. How satisfied were you with your Sales Representative's follow-up and attention to detail during the transaction? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 100% of respondents answered "Exceptionally Satisfied"
Q. How would you evaluate our overall performance? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 100% of respondents answered "Exceptionally Satisfied"
Q. Would you use the same Sales Representative should the need arise in the future? Yes or No
A. 100% of respondents answered "Yes"
Customer Satisfaction Questionnaire For Sellers Surveys Returned in 2007
Q. How long did you expect it would take to sell your home? Less than a month, 1 to 3 months, 4 to 6 months, 7 to 9 months, More than 9 months
A. 100% of respondents answered "1 to 3 months"
Q. How long was your home marketed before you accepted an offer? Less than a month, 1 to 3 months, 4 to 6 months, 7 to 9 months, More than 9 months
A. 50% of respondents answered "1 to 3 months", 50% answered "Less than a month"
Q. How satisfied were you with the way your Sales Representative communicated and kept you informed during the sales process? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 50% of respondents answered "Very Satisfied", 50% answered "Exceptionally Satisfied"
Q. How would you evaluate our overall performance? Exceptionally Satisfied, Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied
A. 50% of respondents answered "Very Satisfied", 50% answered "Exceptionally Satisfied"
Q. Would you use the same Sales Representative should the need arise in the future? Yes or No
A. 100% of respondents answered "Yes"
"...Congratulations are in order because we have received customer satisfaction surveys from your customers that gave you high compliments for your efforts in serving them... In fact, thanks to you, we have achieved an amazing satisfaction rating from our customers of 98%... So thank you again for making us all look so good - and for understanding that going that extra distance to provide exceptional levels of service can be your real point of difference in the years to come..."
Gary Hockey, President, Coldwell Banker Affiliates of Canada